Infraserv Höchst designs and implements wireline telephony systems based on ISDN, VoIP or a combination of technologies. Our solutions can integrate systems such as voicemail, call center applications or CTI servers. If you wish, we can design an entire telephony system or focus on individual subsystems.
As part of our central voice services, we will provide switchboard services, a help desk, per-second billing, SLA-compliant fault resolution and phone lines without terminal equipment.
Current standard features such as manager-assistant, call pickup groups and team systems can be implemented with analog, ISDN, VoIP and DECT ports. In addition, we meet current customer needs for voicemail, unified messaging or CTI with access to an electronic telephone directory.
We will also operate your entire telecommunications solution for you, along with all its communication features such as voicemail, fax, text messaging and call center applications.